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Q: How to sign up for a free Shutterfly account
A: To sign up for a free account, go to http://www.shutterfly.com and click the 'Sign up' link. Then just enter in the required information (name, email address, and password), check the box to show that you accept the terms and conditions of use, and click the orange 'Sign up' button.

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Q: How much does it cost to join the Shutterfly service?
A: Membership is free, and sharing pictures online is free. You only pay for products that you order (such as cards or prints) and our prices for merchandise are very competitive. (For more information, there is a link to our pricing page at the bottom of every page on our site.)

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Q: What are the benefits of becoming a registered user?
A: See our Member benefits

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Q: How many pictures can I submit?
A: Shutterfly offers free unlimited storage for your pictures.

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Q: How long will Shutterfly keep my pictures?
A: All pictures, whether uploaded digitally or from our 35mm film service, will be kept in your account until you delete them yourself. Please note that Shutterfly reserves to right to change this policy in the future.

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Q: I got an error message saying my address already exists in the Shutterfly system. What do I do now?
A: This error message means that a free Shutterfly account has already been created with your email address. (This can happen for many reasons - sometimes someone forgets which email address they signed up with; sometimes another customer with a similar email address has mistyped their own address!) If you get this message, then you can continue to sign up, but you must use a different email address. Or you can go to the sign-in page and use the 'forgot password' feature to re-gain access to your account.

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