IT MANAGER ?? REDWOOD CITY

Reporting to the IT Director, the IT Manager (Redwood City) will be tasked with maintaining and enhancing the day to day operations of the Shutterfly desktop and corporate information systems environment. Leading a team of around 5 individuals, which includes 2 “to be hired” positions, this is the opportunity to create a world class IT operations team. You will be responsible for both the maintenance and operation of the back end computer and communication infrastructure, but also the day to day running of the IT helpdesk.

RESPONSIBILITIES

The IT Manager is responsible for the day to day operation of the IT department. This includes:

Ensuring that all of the corporate IT infrastructure is operating correctly such as:

• Communication services (Exchange, Brightmail SMTP gateways, Cisco VoIP, Blackberry Enterprise Servers, Cisco IPCC call center)
• File Servers (Windows 2003 Server, Hitachi AMS 500 SAN, Qlogic switches)
• Collaboration Services (IIS, Sharepoint)
• Networks (Wireless, Remote Access via Juniper appliance)
• Data Protection (Veritas Netbackup, LTO-3 tape librarary)
• Assisting the IT Director with development of projects and project plans around the IT Infrastructure to ensure that the computing environment supports the growth of the company.
• Assisting in the development of appropriate policies and procedures for IT to ensure that the activities of the team meet the appropriate regulatory requirements such as those laid down by Sarbanes Oxley.
• Management of the IT Helpdesk Team including the monitoring of day to day activities and the prioritization of projects and group responsibilities.
• Assisting the IT Director in the strategic growth of the IT department including the preparation of budgets, capital and operational expenditure, hiring of key IT staff and development and presentation of key IT recommendations to company management.
• Communicating updates around IT tasks and projects to Shutterfly management in both written and verbal formats.

QUALIFICATIONS

• 5+ Years experience in Information Technology
• Bachelors Degree or equivalent qualifications in the field of Computer Science
• Certifications in Windows Server, Exchange, or Cisco technologies, and previous Manufacturing experience a plus
• Strong written and verbal communication skills
• Second language considered a plus!

Our employees at Shutterfly are passionate and possess the deeply held belief that a team working for a cause will reach and benefit millions of people. We are looking for those rare individuals who share our passion about building a great company while delighting our customers, partners and fellow employees. Shutterfly offers many perks and benefits beyond salary. We offer shares in our company, 401K, 10 Company Paid Holidays as well as 15 PTO days per year – and your birthday is a paid day off! We are easy to find off 101 on the peninsula, half way between San Francisco and San Jose in Redwood Shores, right next to Oracle. We keep a fun and casual environment at Shutterfly. Free drinks and cheap snacks are always available. We have walking and biking trails all right outside the front door. We have the excitement of the dotcom era and the stability of an established, profitable company. We provide Medical, Dental, and Vision as well as Life Insurance, Short & Long Term Disability, and an Employee Assistance Program. Shutterfly is an equal opportunity employer

When submitting your resume to jobs@shutterfly.com please add the following to subject line: Site IT Manager – RWC - Your Name

No Phone Calls Please.

Please forward all resumes to jobs@shutterfly.com.